Business jets offer passengers the opportunity to work when they are flying – just try having a confidential conversation on a commercial flight – but passengers increasingly want to connect with others on the ground.
James Hardie, managing director at Rockwell Collins’ ARINCDirect, which provides a range of services to business aircraft, calls this “inflight productivity.”
Hardie says that technology is changing the way that people use business jets. He says business jets used to be about saving time at airports, but now they have become offices in the air. Passengers can send e-mails, make telephone calls from their own smartphones and hold video conferences whilst flying to their next face-to-face meeting. “People talk about this technology as ‘non-essential,’ but you would be surprised how often it grounds an aircraft,” says Hardie.