Frequently Asked Questions
Whether you’re new to flying private or a frequent flyer looking for better service, this guide answers the most common questions about JetOptions and the private jet charter experience. If you don’t see your question here, contact us anytime—we’re available 24/7.
General Charter Questions
What is a private jet charter, and how does it work?
A private jet charter gives you exclusive access to an entire aircraft for your trip. Unlike commercial airlines, where you purchase a seat, JetOptions arranges the full aircraft, tailored to your travel needs. You choose the departure time, destination, airport, and passenger list—we handle everything else.
Charters are scheduled around your agenda, not the other way around. Whether you need a jet for a business trip, family vacation, last-minute emergency, or pet relocation, we source the best aircraft from our trusted network of ARGUS and Wyvern-rated operators.
Need to reach multiple cities in a day? Flying from a small town to a remote resort? Private jet charters give you control, convenience, and efficiency that commercial travel can’t match.
How do I request a quote with JetOptions?
Requesting a charter quote is simple. You can:
- Submit your trip details through our online form
- Call us directly for urgent or complex itineraries
- Email our charter team 24/7 for personalized assistance
We’ll provide aircraft options based on your preferences, passenger count, and schedule—with transparent pricing and no hidden fees.
Will I share the flight with other passengers?
No. When you fly with JetOptions, the jet is reserved exclusively for you and your chosen guests. It’s your aircraft, your route, and your schedule.
What’s included in a private jet charter?
Your charter includes:
- Exclusive use of the aircraft
- Experienced flight crew
- Standard inflight catering and beverages
- All flight planning, handling, fuel, and airport fees
- Optional concierge services (ground transport, hotels, special requests)
Need luxury vehicles, inflight champagne, or medical escort staff? Just ask—our concierge team is here to help.
Booking, Flexibility, & Aircraft
How far in advance should I book a private jet?
Depending on aircraft and crew availability, we can often arrange flights with just 2–4 hours’ notice. However, for the best experience, we recommend:
- 7–14 days in advance for standard trips
- 2+ weeks ahead for international flights or large groups
- 3–6 weeks ahead during holiday seasons or significant events (e.g., Super Bowl, Monaco Grand Prix)
Booking early gives you more aircraft options, preferred time slots, and potentially better rates.
Can I change or cancel my charter after booking?
Yes. We understand travel plans change. Cancellations and changes are handled case by case, depending on your charter agreement and notice period. The more advance notice you provide, the more options we can offer—including rescheduling, aircraft substitutions, or refunds (if applicable).
Can JetOptions arrange last-minute private jet flights?
Absolutely. We specialize in on-demand jet charters, often booking flights with just a few hours’ notice. Our team is on call 24/7, and we have access to a wide fleet for short-notice availability.
What types of aircraft are available for charter?
JetOptions offers access to a full range of aircraft, including:
- Turboprops – Great for regional flights and short runways
- Light jets – Efficient for 2–6 passengers on short trips
- Midsize jets – Ideal for coast-to-coast U.S. travel
- Super midsize jets – More cabin space and luggage capacity
- Heavy jets – Fly 10–16 passengers with full-standing cabins
- Long-range/VIP airliners – For international, group, or luxury missions
Visit our private jet fleet to compare aircraft specs, images, and amenities.
Safety, Crew, & Compliance
What safety standards does JetOptions follow?
Safety is our top priority. We charter aircraft only from FAA Part 135 certified operators who also hold top-tier third-party ratings:
- ARGUS Registered/Platinum
- Wyvern Registered/Wingman
These operators maintain rigorous maintenance schedules, use experienced crews, and carry comprehensive insurance coverage ranging from $50M to $300M per flight.
We also independently verify pilot hours, aircraft history, and safety records—so you can confidently fly.
Are JetOptions pilots and crews certified and experienced?
Yes. Professional crews operate all charter flights with valid commercial pilot licenses (typically ATP-certified). Most pilots have thousands of logged flight hours and undergo recurrent training every 6–12 months.
Destinations, Airports, & Global Access
How many airports does JetOptions serve?
JetOptions gives you access to over 5,000 U.S. airports—from significant hubs to remote airstrips. That’s nearly 10x more than the ~500 served by commercial airlines. This flexibility means you can land closer to your final destination and often skip busy terminals entirely.
Can I fly internationally with JetOptions?
Yes, we offer international charters to and from:
- Europe
- Mexico, the Caribbean, and South America
- Asia, Africa, and the Middle East
We coordinate permits, customs, immigration, and inflight requirements for a seamless global experience.
Can I visit multiple cities in one day by private jet?
Yes. Private jet charters are ideal for multi-stop business travel. Many clients visit two to four cities in one day, saving days of travel time and maximizing productivity.
Pets, Luggage, & Inflight Experience
Are pets allowed on JetOptions flights?
Yes! JetOptions is proudly pet-friendly. Dogs, cats, and other small domestic animals can fly with you in the cabin. There are no breed restrictions, but we ask for vaccination records and notice in advance to prepare the aircraft.
Read our guide to flying with pets →
Is there a luggage limit on private jets?
Each aircraft has a different luggage capacity. Light jets can hold 4–6 soft bags; heavy jets accommodate 15+ full-size suitcases. Let us know your needs, and we’ll match you to the right aircraft.
Can I request specific meals or dietary accommodations?
Absolutely. From simple snacks to gourmet inflight meals, our catering team can arrange menus that meet any dietary requirement, including vegetarian, kosher, gluten-free, or allergy-sensitive options.
Pricing, Value & Jet Specials
How does private jet pricing compare to first-class airline tickets?
On a per-seat basis, private jets are typically more expensive. But the value lies in:
- Time saved (multiple stops, no layovers)
- No overnight stays or connections
- Total privacy and productivity onboard
- Ability to land closer to your destination
- Group cost-sharing (reduces per-person pricing)
For many clients, the convenience and control outweigh the cost difference—especially when flying with teams or family.
Does JetOptions offer empty leg and one-way specials?
Yes. Our Jet Specials page lists daily empty leg flights and one-way charter deals at discounted rates. These are ideal for flexible travelers who want private jet comfort without a full-price commitment.
What is Fair Value Pricing?
Our exclusive Fair Value Pricing system reviews each charter post-flight. We refund the difference if we save money on fuel, route adjustments, or airport fees. It’s our way of ensuring you always get the best value without sacrificing safety or service.
Can I save money by flying with a group?
Yes! Splitting the cost of a private jet with colleagues or friends makes it significantly more affordable—often competing with business or first-class fares per person.
Ready to Fly?
Book smarter. Fly private. Save more—with JetOptions.
