Frequently Asked Questions
Whether you’re exploring private jet travel for the first time or you’re a seasoned flyer seeking elevated service, this guide covers the most frequently asked questions about JetOptions and the private jet charter experience. If your question isn’t listed, our dedicated charter team is available 24/7—contact us anytime for personalized assistance.
General Charter Questions
What is a private jet charter, and how does it work?
A private jet charter gives you exclusive use of an entire aircraft for your journey. Unlike commercial flights, where you purchase a seat, JetOptions arranges a complete aircraft tailored to your schedule, destination, and guest list.
✦ You choose the departure time, airports, and who comes aboard. We handle the logistics, providing professional coordination with top-rated ARGUS and Wyvern-certified operators.
Whether you’re flying for business, leisure, urgent travel, or transporting pets, JetOptions delivers flexibility and efficiency that commercial travel can’t match. Need to visit multiple cities in one day or reach a remote destination? Private jet charter puts you in control of your time and travel experience.
How do I request a quote with JetOptions?
Requesting a charter quote is simple. You can:
- Submit your trip details through our online form
- Call us directly for urgent or complex itineraries
- Email our charter team anytime for personalized assistance
We’ll provide aircraft options based on your preferences, passenger count, and schedule, with transparent pricing and no hidden fees.
Will I share the flight with other passengers?
No. Every JetOptions charter is entirely private, meaning the aircraft is reserved exclusively for you and your invited guests. You won’t be sharing the cabin with strangers. From departure to arrival, the entire experience is designed around your personal schedule, route preferences, and comfort.
✦ Whether you’re traveling solo, with family, or for business, your flight remains fully confidential and tailored to your needs.
What’s included in a private jet charter?
When you charter a private jet with JetOptions, every detail is curated for comfort, convenience, and peace of mind. Your charter includes:
✦ Exclusive use of the aircraft — no shared cabins, just you and your guests
✦ Experienced flight crew — highly trained pilots and attentive cabin staff (on select aircraft)
✦ Standard in-flight catering and premium beverages — snacks, refreshments, and custom menus upon request
✦ All flight planning and handling — includes fuel, airport fees, crew scheduling, and route optimization
✦ Optional concierge services — including luxury ground transportation, hotel accommodations, and VIP access
Need a luxury SUV on the tarmac? Celebrating with champagne and floral arrangements? Flying with pets or requiring a medical escort? Have a special request? Our 24/7 concierge team is here to help—ask, and we’ll take care of the rest
Booking, Flexibility & Aircraft
How far in advance should I book a private jet?
While JetOptions can often arrange a private charter with as little as 2 to 4 hours’ notice, we recommend booking in advance for optimal availability and pricing. Ideal lead times include:
- 7–14 days before departure for domestic or regional trips
- 2+ weeks ahead for international travel, VIP groups, or special accommodations
- 3–6 weeks in advance during peak seasons, holidays, or high-demand events (e.g., Super Bowl, Monaco Grand Prix, Art Basel)
Booking early ensures a greater selection of aircraft, access to preferred departure times, and the most competitive rates. For last-minute requests, our 24/7 team is standing by to deliver fast, flexible options from our premier charter network.
Can I change or cancel my charter after I’ve booked it?
Yes. At JetOptions, we understand that plans can evolve. Changes and cancellations are handled on a case-by-case basis, in accordance with your specific charter agreement and the timing of your request. The more advance notice you give, the more flexibility we can provide. We offer choices such as rescheduling your flight, flight credits, offering alternative aircraft options, or processing a refund when eligible.
Can JetOptions arrange last-minute private jet flights?
Absolutely. JetOptions specializes in on-demand private jet charters, with the ability to confirm flights in as little as 2–4 hours. Our charter team is available 24/7 and leverages a global fleet to source the best aircraft with short-notice availability, offering fast departures whenever you need them.
What Types of Aircraft Are Available for Charter?
JetOptions offers a full spectrum of aircraft for every mission—whether you’re planning a quick regional trip or a long-range international journey. All options are sourced from our exclusive network of FAA Part 135 operators with ARGUS and Wyvern ratings.
- Turboprops: Efficient and versatile—perfect for regional flights, island hops, and airports with short runways.
- Light Jets: Seats 2–6 passengers comfortably. Ideal for quick hops between cities or business day trips.
- Midsize Jets: Designed for coast-to-coast U.S. travel with more cabin space and enhanced performance.
- Super Midsize Jets: Offers stand-up cabins, larger luggage capacity, and non-stop performance for mid-continent trips.
- Heavy Jets: Full-standing cabins with seating for 10–16 passengers. Premium comfort for long-range domestic or international flights.
- VIP Airliners & Ultra-Long Range Jets: Perfect for global charters, executive group travel, or high-profile luxury missions. These are aircraft such as the Gulfstream G700, Bombardier Global 7500, or custom-configured VIP airliners..
Ready to choose your aircraft? Explore our full fleet here to view images, compare specifications, and review onboard amenities.
Safety, Crew, & Compliance
What safety standards does JetOptions follow?
Safety is at the core of every JetOptions flight. We select FAA Part 135 certified operators, prioritizing those with ARGUS and Wyvern credentials for their proven commitment to safety.
ARGUS Registered and Platinum-rated operators
Wyvern Registered and Wingman-certified providers
These operators are held to strict maintenance protocols, operate modern aircraft, and carry robust insurance policies, often ranging from $50 million to $300 million per flight.
In addition to these third-party audits, JetOptions conducts independent checks on every flight, verifying:
Pilot credentials and hours
Aircraft maintenance history
Incident and safety records
When you fly with JetOptions, you’re backed by multiple layers of safety oversight and compliance, allowing you to travel with complete confidence.
Are JetOptions pilots and crews certified and experienced?
Yes. All charter flights are operated by professionally trained and certified crews, with:
ATP (Airline Transport Pilot) certifications for captains
Thousands of hours of logged flight time
Recurrent training every 6–12 months at FAA-approved training centers
Many of our pilots have backgrounds in commercial airlines, military aviation, or executive flight departments. Cabin crew, when present, are equally trained for safety, discretion, and premium service.
Destinations, Airports, & Global Access
How many airports does JetOptions serve?
JetOptions provides access to over 5,000 private airports across the U.S.—including major metropolitan hubs, executive terminals, resort destinations, and remote airstrips. That’s nearly 10 times the reach of commercial airlines. Whether you’re flying to a downtown business district, a private island retreat, or a secluded ranch estate, JetOptions gets you closer to your final destination, bypassing congested terminals and saving you valuable time on the ground.
Can I fly internationally with JetOptions?
Absolutely. JetOptions arranges on-demand international private jet charters to and from:
- Europe
- Mexico, the Caribbean, and South America
- Asia, Africa, and the Middle East
Our 24/7 team coordinates overflight permits, customs and immigration clearance, crew documentation, and onboard service requirements, offering a seamless international experience from takeoff to touchdown. With JetOptions, global access is just a call away.
Ready for your next international or cross-country flight?
Can I visit multiple cities in one day by private jet?
Yes. Private jet travel is ideal for same-day, multi-city itineraries, particularly for executives, entrepreneurs, and VIP clients with demanding schedules. Many of our passengers visit two to four cities in a single day, conducting meetings across regions without the delays or constraints of commercial travel.
JetOptions builds custom itineraries tailored to your agenda, minimizing wait times, coordinating fast ground transfers, and ensuring your aircraft is ready when you are. With access to thousands of private airports, we help you maximize productivity and efficiency—all while traveling in comfort and privacy.
Pets, Luggage, & Inflight Experience
Are pets allowed on JetOptions flights?
Absolutely. JetOptions is proudly pet-friendly and welcomes dogs, cats, and most small domestic animals to travel in the cabin alongside you. There are no breed restrictions, and our charters are designed with your pet’s comfort and safety in mind.
We kindly request that you provide your vaccination records and notify us in advance so we can select the appropriate aircraft and ensure that any special accommodations—such as bedding, ventilation, or carrier space—are arranged accordingly.
Want to know more? Read our guide to flying with pets →
Is there a luggage limit on private jets?
Yes, each aircraft type has unique luggage capacity depending on its size and configuration. For example:
Light jets typically hold 4–6 soft-sided bags or small suitcases
Midsize jets can carry 7–10 standard pieces
Heavy jets often accommodate 15+ full-size suitcases, plus specialty items like golf clubs or skis
When booking, simply inform us of your luggage and cargo needs, and our team will recommend the best aircraft to ensure optimal space, comfort, and safety.
Can I request specific meals or dietary accommodations?
Yes, JetOptions offers customized in-flight catering tailored to your exact tastes and dietary needs. From light refreshments to gourmet multi-course meals, we curate menus that can include:
Vegetarian, vegan, or kosher selections
Gluten-free and allergy-sensitive options
Specialty requests like organic ingredients, kids’ meals, or premium champagne and caviar service
Simply let us know your preferences in advance, and we’ll ensure an exceptional culinary experience from takeoff to landing.
Pricing, Value & Jet Specials
How does private jet pricing compare to first-class airline tickets?
While private jets cost more on a per-seat basis, their value lies in the unmatched benefits:
✦ Maximize time efficiency with nonstop itineraries and same-day returns
✦ Create a custom schedule that adapts to your business or leisure needs
✦ Experience personalized luxury and discretion in a fully private cabin
✦ Reach exclusive destinations not served by commercial airlines
✦ Optimize group travel value by dividing charter costs across passengers
For many travelers, the efficiency, convenience, and control of private aviation far outweigh the premium over commercial first class, especially for corporate teams, VIPs, and families.
Does JetOptions offer empty leg and one-way specials?
Yes. Visit our Jet Specials page for up-to-date empty leg flights and one-way charter deals available at reduced rates. These flights offer private jet comfort without a full-price commitment—ideal for flexible travelers and spontaneous trips.
What is Fair Value Pricing?
JetOptions’ exclusive Fair Value Pricing model ensures you receive the most competitive rate for your charter. After each flight, we review all final costs, including fuel, routing, and airport fees. If savings were achieved, we refund the difference back to you. It’s our commitment to transparent pricing and unmatched client value.
Can I save money by flying with a group?
Absolutely. Chartering a private jet with friends, family, or colleagues allows you to divide the total cost across passengers. In many cases, the per-person pricing is comparable to or potentially less than commercial first-class, while offering far superior privacy, flexibility, and comfort.
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Operational & Safety FAQs
✦ What happens if the aircraft I’ve booked needs maintenance last minute?
JetOptions maintains backup aircraft through a robust floating fleet strategy. If your designated aircraft is grounded, we immediately source an alternate jet to ensure your departure stays on schedule—commonly within 2 hours—minimizing disruption.
✦ Can you arrange multiple jets simultaneously?
Absolutely. Our team coordinates multi-aircraft charters for corporate groups, events, or sports teams with centralized logistics for aircraft size, crew, and timing efficiency.
✦ How transparent is JetOptions’ charter pricing?
We include all expected costs upfront—fuel, airport fees, taxes, flight planning, crew—so there are no surprises. Optional extras, such as Wi-Fi, ground transportation, and catering, are available at standard rates. Occasionally, a charge may apply (e.g., de-icing or enhanced cleaning for pet travel).
✦ How rigorous are JetOptions’ safety credentials?
We work with FAA Part 135 operators audited by ARGUS and Wyvern (Platinum, Wingman, or Registered levels). JetOptions independently verifies pilot certifications, FAA records, and safety data before every flight.
✦ What if my trip changes or I need to cancel?
JetOptions offers flexible change and cancellation policies. Adjustments within 24–72 hours of departure may incur fees. One-way flights may require full commitment. Last-minute changes are handled on a case-by-case basis, with rescheduling or credit options available.
✦ Who can I bring on board?
We accommodate family, pets, medical escorts, and extra luggage needs. Please let us know your preferences in advance so we can recommend the ideal aircraft and crew configuration.
✦ Do you offer empty leg or one-way pricing?
Yes—JetOptions frequently offers discounted one-way or empty-leg charters when repositioning is required. Contact us to discover available routes and explore savings opportunities.
Let JetOptions plan your next journey with elegance and ease. Get My Charter Quote
✦ Private Jet Etiquette: What to Know Before You Fly
✦ Arrive at your convenience. Arrive as little as 15–30 minutes before your flight, and at select airports, you can step directly aboard from your vehicle.
✦ Pack to suit your journey. Bring what you need, from golf clubs to couture. We’ll match the aircraft to your luggage requirements.
✦ Onboard: Many aircraft feature designer-appointed cabins. Enjoy the space as if it were your own: refined, private, and well-maintained.
✦ Flying with pets or special requests? Let us know in advance so we can prepare every detail for a personalized experience.
✦ Customize your flight experience. Share your preferred meals, drinks, and seating ahead of time for a truly tailored journey.
Read our complete guide on flying private with pets or see what to expect on a private jet charter flight.
✦ Chartering for Business vs. Leisure: What’s the Difference?
Business Flights:
- Fast, direct itineraries—often with multi-stop routing.
- Focused on efficiency, privacy, and in-flight productivity.
- Cabins are equipped for work, meetings, and communication.
Leisure Flights:
- Comfort-forward seating and customizable in-flight experiences.
- Pet travel, family-friendly layouts, and gourmet catering.
- Flexible timing and scenic routing for vacation enjoyment.
Whether you’re flying private to New York, Aspen, or the Bahamas, from corporate engagements to exclusive getaways, JetOptions crafts each journey around your unique travel goals.
